Customer Service

Windfreak.eu is your store for (mattress) kite articles in the Netherlands. With the same service as in a physical store, but at internet prices. Besides the extensive assortment Windfreak.eu offers all benefits in terms of safe payment, warranty, delivery and return of items. Should you wish to contact Windfreak.eu you can do so in the following ways:

Should you wish to contact Watersporters.com regarding your order, returns or payment:

By phone: 085-0493370
Byemail:verkoop@Watersporters.com
By letter: Customer Service Department, Meerheide 27, 5521 DZ, Eersel.

Would you like personal advice regarding the products? Please contact us via

WhatsApp: 06-10429676
By email: info@Watersporters.com

 

Return form

Did you change your mind? Windfreak.eu offers you the possibility to return unused articles within 14 days in undamaged packaging. Only the shipping and administrative costs made by Windfreak.eu will be charged to you. Also when returning an order which falls under the warranty conditions, the costs for returning will be for your account.

Goods you wish to return must be accompanied by a return form. You must include this return form in the packaging. You can download it below.


Download Return form

 

A letter to Windfreak.eu can be addressed to:

Customer Service Department
Meerheide 27, 5521 DZ, Eersel
 
 

Opportunities to try on wetsuits and take them home immediately are offered at our showroom in Hilvarenbeek. Check the site for more information.

 
Payment Information
Watersporters.com biedt diverse veilige betaalmogelijkheden aan. Zo kun je je bestelling betalen via creditcard, iDEAL, MisterCash of bankoverschrijving. Met iDEAL kunt u vertrouwd, veilig en gemakkelijk online betalen. U rekent af in de vertrouwde internetbankieromgeving van uw eigen bank. Betalen zoals u gewend bent. Mistercash is een betaalsysteem in België en is te vergelijken met het iDEAL betaalsysteem in Nederland. Het gebruik ervan is eenvoudig, snel en vooral veilig en betrouwbaar. Indien u kiest voor de optie ‘Bank overschrijving’ ontvangt u na het plaatsen van de bestelling een e-mail met de betaalgegevens. Indien u die niet ontvangen heeft: Bank account 162 5477 73 (tnv Modemania.nl -1 Day Action on Watersporters.com), IBAN NL88 RABO 0162 5477 73 and BIC RABONL2U.